What is Internet Relay Service ?

Myrelay.com Internet Relay allows people who are deaf, hard of hearing or have difficulty speaking to communicate over the Internet.  It allows you to place free text relay calls to friends, family, business associates and other telephone users in the United States and its territories.

The Internet Relay Service works over the Internet so you can communicate using a computer, rather than a TTY and a telephone. You only need to visit Nordia's Internet relay website, connect to a Communication Assistant (CA) and type messages on your computer keyboard.  The CA communicates with the person you wish to call by telephone and types back the answer to you, which you receive on your computer screen.

There are several benefits of using Myrelay.com rather than a Standard TTY Relay Service :

Availability
The Internet Relay Service is available 24 hours a day, 7 days a week, to anyone who has access to the Internet via a computer, or any other device which has a Web browser. Contact our Customer Care specialists for more information.

Convenience
You can make relay calls even when there is no TTY handy.  Relay users often say that using a computer screen and keyboard is easier than using a TTY. Internet Relay allows you to print out and save conversations. 

Multiple Calls
You can conduct many calls at the same time, make conference calls, or browse the Internet while making a call. 

Quality and Speed
You can type much faster and see much more of the conversation on your computer screen than you can see on your TTY window. Also, the transmission is faster via Internet Relay than with a TTY.

Personalized Service
You can adapt many elements according to your needs when using the Internet Relay Service. For example: you can give up-front call instructions to the CA and adjust text size for easier reading.