Company Profile

Nordia is a World-Class provider of quality mutichannel customer relationship management solutions. Our 1,700 agents in five contact centers handle close to 100 million contacts per year under rigorous Customer Operation Performance Center (COPC) quality standards. Nordia was created in 1999 as a joint partnership between two North American leaders in communications and customer relationship management: Excell Global Services, a privately owned U.S. industry leader in the call center sector and Bell Canada, the largest telecommunications company in Canada.

Nordia considers the delivery of World Class Relay services an essential part of our service offerings.  Our focus on quality and a commitment to professionalism are a daily practice.  It is a privilege to deliver extraordinary customer service experiences to our deaf and hard of hearing customers.

Visit www.nordia.ca to learn more about Nordia.